You [always] have to be polite and appropriate in hard situations if you want them solved– Patience is key. Thinking before acting is usually a better approach.

You should be kind and considerate to people and their feelings, since a person’s heart can be quite fragile.

You should not act inappropriate and violent, not attack others. Especially physically, violence will not solve anything. Try your best not to disrespect people and their boundaries, so you can be a better and more likeable person.